AlpinaSuite

Legal terms of the Method
AlpinaSuite

Legal notice · Privacy · Terms of sale

Introduction

Legal information about the AlpinaSuite Method

The AlpinaSuite Method is a digital product created for people interested in the holiday rental sector, whether for educational, professional, strategic or research purposes.

This page brings together the legal notice, the privacy policy, the cookie policy and the general terms of sale applicable to the purchase, access and use of the AlpinaSuite Method.

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02 · Terms of sale

Online purchase of the digital product

The AlpinaSuite Method is a digital product with online access and a one-off payment, which includes the 60-chapter interactive ebook, the Pack Guide, the Questions & Answers, The Method in Action and five proprietary digital tools: My Project, Editable Contracts, Advanced Profitability Calculator, Purchase Diagnosis and Cleaning Management. The tools are part of the product and are not sold separately.

The purchase is made online using the buttons provided on the sales page. Pressing a purchase button opens the order summary, with the product, the total amount and the applicable terms. From there, by pressing the payment button, the user is taken to Stripe Checkout, a secure external platform responsible for processing the payment.

  • The price shown on the sales page will be the price applicable at the time of purchase.
  • Payment is made through Stripe Checkout.
  • Once payment has been completed successfully, access to the product is delivered automatically by email.
  • The buyer will receive the corresponding electronic invoice issued by Grupo Alpinasuite S.L.
  • The product is aimed at people over 18 interested in the holiday rental sector.

The user is responsible for entering their details correctly during the purchase process, especially their email address, as it will be the channel used to send access to the product purchased.

The contract is governed by the consolidated text of the Spanish General Law for the Protection of Consumers and Users, by Law 34/2002 (LSSI) as regards electronic contracting, and by Law 7/1998, of 13 April, on general terms and conditions of contract.

Refund policy

Immediate access to the digital content

The AlpinaSuite Method is digital content that is not supplied on a physical medium. Access is delivered automatically and immediately after purchase, at the buyer's express request.

Before paying, the user sees this information on the purchase screen itself. By pressing the payment button, the user expressly requests and accepts:

What this does not limit. The above does not affect the rights legally available to consumers in the event of a lack of conformity of the digital content (articles 114 et seq. of the same text), nor any other right recognised by consumer law. If the content does not correspond to what was described, is not available, or has a technical issue attributable to Grupo Alpinasuite S.L. that effectively prevents access and cannot be resolved, the buyer may claim and a solution will be provided.

If you experience any technical issue with access, you can contact us and we will be happy to help:

[email protected]

03 · Terms of use

Private access, designed for you

Access to the AlpinaSuite Method is personal, individual and non-transferable. It is given to the buyer as part of a private, carefully crafted experience, and its use is reserved exclusively for the purchaser.

  • Access is strictly personal and linked to the buyer.
  • Sharing links, passwords or access credentials is not permitted.
  • Distributing, copying or disseminating the content by any means is not permitted.
  • Reselling, reusing or incorporating the material into your own or third-party products is not permitted.
  • In the event of misuse, AlpinaSuite reserves the right to cancel access with no right to a refund.
04 · Intellectual property

Content created from scratch

All the content that forms part of the AlpinaSuite Method —ebook, guide, contracts, calculator, diagnosis, cleaning management, The Method in Action, methodology, texts, design and visual resources— is the exclusive property of Grupo Alpinasuite S.L. or it holds the rights necessary for its use within the product.

Its reproduction in whole or in part, as well as its adaptation, translation, dissemination, assignment, sale, public communication or making available to third parties by any means, is prohibited without express written authorisation, under the terms of the consolidated text of the Spanish Intellectual Property Law.

05 · Limitation of liability

A guide, not a guarantee

The AlpinaSuite Method shares an approach, a methodology and a set of resources built from real experience. However, its content is educational and informative and does not constitute personalised legal, tax, financial, planning, technical or professional advice.

  • No specific financial results or returns are guaranteed.
  • Results will depend on many external factors, the market, location, investment, the user's execution and their own situation.
  • Each user is responsible for interpreting, adapting and applying the method in their own project or business.
  • AlpinaSuite is not responsible for business decisions, investments, renovations, property purchases or actions taken by the user on the basis of the content.
  • The results of the calculators and the Purchase Diagnosis —including the website's free calculator— are estimates calculated with the data the user enters. They help to position and compare; they do not constitute a forecast nor do they replace professional advice.
06 · Use of contracts and documents

Templates that support, not replace

The contracts and documents included in the Method are designed as guidance-only, editable templates, intended to make holiday rental owners' daily work easier.

  • They are editable, guidance-only documents, not final versions.
  • They must be adapted by the user to their specific situation, location and circumstances.
  • AlpinaSuite is not responsible for the use each user makes of them.
  • AlpinaSuite does not guarantee their legal validity in all cases or in all jurisdictions.
  • If you consider it necessary, we recommend reviewing them with a professional you trust.

We see the contracts as a solid starting point, built from experience, which the user can customise to reflect their own situation faithfully.

07 · Included tools

Tools included

The five digital tools —My Project, Editable Contracts, Advanced Profitability Calculator, Purchase Diagnosis and Cleaning Management— are part of the AlpinaSuite Method and open from inside it: My Project from the side menu, and the others under «AlpinaSuite Tools». They are not sold separately and require no additional payment.

  • Access is activated after purchase, with the same Method key, and remains linked to the buyer.
  • It is not transferable and may not be assigned to third parties. The access key is personal and must be treated as such.
  • The data the user enters in the tools is processed in their browser. Grupo Alpinasuite S.L. neither receives nor stores it; what is kept (custom costs, cleaning checklists, cleaning history, reading progress) is saved only on the device from which they are used.
  • The tools may incorporate improvements, fixes or updates over time.

AlpinaSuite reserves the right to modify, update, replace, suspend or withdraw, in whole or in part, any of the content, tools, digital resources or services linked to the AlpinaSuite Method where there are technical, operational, commercial or legal reasons that make it advisable.

Purchasing the AlpinaSuite Method grants access to the content available at the time of purchase and to the updates AlpinaSuite voluntarily decides to offer. It does not imply an obligation to maintain indefinitely access to content, tools or digital services that may be withdrawn or discontinued in the future as part of the project's natural evolution.

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Privacy policy

Data protection and privacy

At AlpinaSuite we value the privacy and trust of everyone who accesses our digital products. That is why we process only the data strictly necessary to manage the purchase, deliver access and provide support related to the product purchased, and, if you give us your consent, to send you communications about new AlpinaSuite tools and offers.

We process your data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR) and with Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

Data controller: Grupo Alpinasuite S.L., with Tax ID (CIF) B27572148 and registered address at Blasco Ibáñez 1, Real, 46194, Valencia, Spain. Contact email: [email protected].

Data processed: during the purchase process, identification data, contact details, billing details, email address, payment amount and the data needed to issue an invoice and deliver access to the digital product may be processed.

Likewise, if you use any of the free tools available on the website —the profitability calculator, access to the Method demo or the diagnosis— and give us your email address by ticking the corresponding box, we will process your email (and, in the case of the diagnosis, the answers you give) to send you the access requested and communications about new AlpinaSuite tools and offers. The data you enter in the free calculator is processed in your browser and is not sent to AlpinaSuite. This subscription is voluntary, its legal basis is your consent and you may withdraw it at any time, without affecting the lawfulness of prior processing.

Reviews of the Method: if you leave a review on the website, we will process your email address, your name (unless you choose to publish it anonymously), the rating and the text. Only your name or «Anonymous», the rating and the text are published on the website; your email is never published. To submit it, your Method password is requested, which is used only to check your access and is not stored. We review each review before publishing it. You can ask us to remove it at any time by writing to [email protected].

Purposes:

  • Manage the purchase of the AlpinaSuite Method and its digital products.
  • Process payments and checks related to the purchase.
  • Issue and send the corresponding electronic invoice.
  • Automatically send access to the product purchased.
  • Provide technical support and customer service.
  • Publish on the website the reviews you send us, once reviewed.
  • Send communications about new AlpinaSuite tools and offers, only if you have given your consent.
  • Measure and analyse use of the website and, where applicable, show advertising related to AlpinaSuite, only if you have accepted the corresponding cookies through the banner.
  • Meet legal, tax, accounting and administrative obligations.

Legal basis: performance of the purchase contract, compliance with applicable legal obligations and the legitimate interest in providing support and keeping the service secure; and, for sending marketing communications, your consent, which you may withdraw at any time; and, for reviews, your consent when you submit them.

External providers: payments are processed through Stripe, an external provider specialising in electronic payments. Grupo Alpinasuite S.L. does not store or have access to the full details of the bank cards used during the purchase process. Make is used to automate sending access to the product, receiving only the data needed to identify the payment and send the corresponding email, such as the buyer's email and the payment amount. Formspree is used to receive the email addresses given in the free calculator and the diagnosis; Make, to send access to the demo; and an email marketing platform may be used to send communications to subscribers. In all cases, these providers act as data processors and only receive the data necessary for the stated purpose. Reviews are received and stored through Google Workspace (Google Ireland Ltd.).

Data retention: data will be kept for the time needed to manage the contractual relationship, deal with any incidents and meet the applicable legal, tax and accounting obligations. Data of people subscribed to communications will be kept until they withdraw their consent or unsubscribe. Reviews are kept while they are published or until you ask for them to be removed; unpublished ones are deleted within a maximum of 12 months.

International transfers: some of these providers (such as Stripe or, where applicable, measurement and advertising platforms such as Meta or Google) may process data in countries outside the European Economic Area. When this happens, such transfers are made under the safeguards provided for by data protection law, such as the standard contractual clauses approved by the European Commission or recognised adequacy frameworks.

User rights: users may request access to, rectification, erasure, objection to, restriction of processing and portability of their data where applicable, and may withdraw their consent at any time, by writing to:

[email protected]

Likewise, if you consider that your rights have not been properly addressed, you may lodge a complaint with the competent data protection supervisory authority, which in Spain is the Spanish Data Protection Agency (AEPD).

AlpinaSuite does not sell personal data or share it with third parties unrelated to the operation of the service.

08 · Cookie policy

Use of cookies

This website uses technical cookies or elements necessary for its proper functioning, security, loading of the site or basic provision of the service. As they are necessary, they do not require consent (article 22.2 of the LSSI).

In particular, the AlpinaSuite Method ecosystem (the website, the demo and the Method with its tools) uses the following technical, first-party cookies and storage technologies, which do not track the user or share information with third parties:

  • alpina_access — Remembers that you have successfully accessed with your Method key, so you are not asked for it again and can access the tools and content reserved for buyers. Duration: up to 1 year.
  • alpina_ok — Technical indicator of valid access, stored on your own device. It is kept until you clear your browsing data.
  • alpinaCalcSesion — Remembers, only for the session, that you have already opened the website's free calculator, so you are not asked for your email again. It is deleted when you close the browser.
  • alpinaCalcCorreo and alpinaDemoAcceso — Remember on your own device that you have already requested the free calculator or access to the demo, so your email is not registered twice. Duration: until you clear your browsing data.
  • Storage for the Method and its tools (reading progress, bookmarks, custom costs, cleaning checklists and history) — Saved only on your device and never sent to AlpinaSuite. Duration: until you clear your browsing data.
  • alpinasuiteCookieConsent — Saves on your own device your choice about cookies (accept or reject), so it is respected and the banner is not shown again. It does not track and is not shared with third parties. Duration: until you clear your browsing data.

Payments are made outside this website through Stripe Checkout. Stripe may use its own cookies or technologies needed to process the payment securely, in accordance with its own policies.

Analytics and marketing cookies (require your consent). In addition to the above, this website uses third-party analytics and advertising cookies that are only installed if you accept them through the cookie banner. If you reject them, no tracking will be activated. You can change your choice at any time by clearing your browser's browsing data.

Analytics — Google Analytics 4, managed through Google Tag Manager. It lets us understand, in aggregate and anonymously, how the website is used (pages viewed, time spent, device type) in order to improve it. Provider: Google Ireland Ltd.

  • _ga — Distinguishes users anonymously. Duration: up to 2 years.
  • _ga_<ID> — Maintains the session state for Google Analytics 4. Duration: up to 2 years.

Marketing — Meta Pixel (Facebook and Instagram). It lets us measure the effectiveness of our ads and show you relevant AlpinaSuite advertising on Facebook and Instagram. Provider: Meta Platforms Ireland Ltd.

  • _fbp — Identifies the browser in order to attribute and optimise advertising. Duration: up to 90 days.
  • _fbc — Stores the ad click identifier to measure conversions. Duration: up to 90 days.

Meta may also install third-party cookies on its own domains (for example, fr on facebook.com) in accordance with its own policies. You can find more information in the privacy policies of Google and Meta.

09 · Applicable law

Legal framework

These terms are governed by Spanish law. In the event of a dispute, the parties will submit to the courts and tribunals that are competent under the applicable regulations.

For consumers and users, the rights granted to them by current legislation will be respected at all times.

Reference legislation. Each link opens the official consolidated text, which is updated with every amendment:

Closing

A living framework

AlpinaSuite reserves the right to update these terms when necessary, in order to maintain the coherence, security and quality of the Method. The updated versions will always be the ones in force from their publication. This English version is provided for convenience; in the event of any discrepancy, the Spanish version shall prevail.

Last updated: 7 October 2026.

Thank you for trusting AlpinaSuite and being part of an experience created with the same care with which we welcome our guests.

AlpinaSuite legal terms